Get your first AI Assistant for Vacation Rentals live without needing AI experience.
onlyAI.ch is the company. This product is your AI Assistant for Vacation Rentals. It helps answer guest questions, shows useful property information, and can be placed on your website as a chat experience.
Start with one property and get it live before trying to optimize everything.
The most important thing is not “AI magic.” It is giving the bot clear, correct property information.
Create bot → add knowledge → test preview → publish widget.
Your first 10 minutes
This is the fastest beginner path. Follow it once from top to bottom before trying to customize everything.
Create your bot
Open the bots area and create one bot for one property only.
Fill the basics
Add greeting, check-in, check-out, Wi‑Fi, parking, and house rules.
Test preview
Ask simple guest questions like “What time is check-in?”
Publish widget
Copy the widget code, place it on your website, and test again on mobile.
What the product does
Think of your bot as a digital property assistant. It reads the information you provide and uses that to answer guests.
What the bot is good at
- Answering common questions about check-in, parking, Wi-Fi, rules, checkout, transport, and local info
- Helping guests find the right information quickly
- Reducing repetitive host messages
- Giving 24/7 first responses on your website widget
What the bot still needs from you
- Correct property details
- Clear house rules
- Accurate check-in and checkout instructions
- Your decision on when the guest should contact you directly
Create your first bot
This is the safest beginner workflow. Do not try to fill every field perfectly on day one.
Create bot
Open the bots area and create one bot for one property.
Add property information
Add essentials first: greeting, rules, check-in, checkout, Wi‑Fi, parking, and location basics.
Test in preview
Ask normal guest questions, not technical ones.
Publish
Once answers look good, make the bot live on your website.
Add your property knowledge
Good bot knowledge means short, clear, practical information.
Best content to add first
- Property name and short description
- Check-in instructions
- Check-out instructions
- House rules
- Check-in / check-out times
- Wi‑Fi details
- Parking information
- Transport / airport / beach / city basics
How to write it
- Write like you are helping a real guest
- Use short sentences
- Avoid internal notes that guests should not see
- Keep times, codes, and instructions exact
- Update information whenever something changes
Bot settings in plain English
Most settings are just about how your bot behaves and what it shows.
Bot name
The visible assistant name. Keep it short and friendly.
Greeting
The first message guests see. Keep it welcoming and useful.
Tone / behavior
This controls whether the bot sounds more formal, friendly, direct, or warm.
House rules
These are practical guest rules the bot can repeat when asked.
Check-in / check-out
Add the exact times and the actual instructions.
Host contact options
Decide when the bot should show guests a direct contact option such as WhatsApp.
Availability and calendar
Your bot can only answer availability questions well if the calendar information is correct.
What to check
- Your calendar source is connected
- Blocked dates are correct
- Bookings are up to date
- The bot is using the backend-owned availability configuration
Simple test
Ask the bot a date question you already know the answer to.
How to know when your bot is ready
Publish when the guest experience feels right.
Quick publish checklist
- The bot answers check-in questions correctly
- The bot answers check-out questions correctly
- House rules are clear and accurate
- Wi‑Fi, parking, and location answers are correct
- The greeting sounds natural
- You tested the preview with 10–15 realistic guest questions
- The widget looks correct on your website
Widget and website install
After your bot is ready, the next step is making it visible on your site.
What the widget is
The widget is the small chat bubble, triggered chat panel, or full chat panel on your website. When visitors open it, they can ask your bot questions about the property.
- It is powered by your bot
- It uses backend-owned settings
- It should be tested on desktop and mobile
Where to find the install code
Open your bot, then go to the install area and load the snippets. Use the option that matches how you want the chatbot to appear.
WordPress plugin
If your site runs on WordPress, you can install the widget as a plugin instead of copying code manually.
Language option
Add data-language="en" to the widget script if you want to set the reply language directly from the install code. English is the default.
Supported values: en, el, de, it, fr. The backend stays in English, while the widget uses this setting to request replies in the selected language.
What to check after installing the widget
- The widget appears on the correct pages
- The title and assistant name look right
- The opening message is correct
- The bot answers property questions correctly
- CTA buttons such as host contact or booking links work
- The widget also works on mobile
Conversations and inbox
Your bot becomes more useful over time if you review what guests actually ask.
What to look for
- Questions the bot answers well
- Questions the bot answers badly
- Repeated guest questions you forgot to cover
- Moments where the bot should suggest contacting the host
How to improve fast
- Pick the top 5 repeated questions
- Improve the content behind those answers
- Retest in preview
- Publish again
Analytics and performance
You do not need deep analytics skills. Start with the basics.
Widget opens
How many visitors opened the chat widget.
Send message clicks
How many times someone actually started interacting with the bot.
CTA clicks
How often guests click important buttons like contact host or booking links.
WhatsApp or host clicks
Helpful for understanding when guests still need direct human support.
Booking clicks
Useful if your bot helps move visitors toward booking.
Top questions
The best improvement ideas often come from repeated real guest questions.
Users and invites
Invite only the people who need access. Keep access simple at the beginning.
Who should get access
- Main host
- Property manager
- Operations assistant, if needed
Good practice
- Do not create too many users early
- Use clear roles
- Revoke old invites you no longer need
Common mistakes
Trying to make the bot sound clever before it is accurate
Accuracy comes first. A simple but correct bot is far better than a clever-sounding wrong one.
Adding too little real property information
If guests ask things you never added, the bot cannot invent reliable answers.
Skipping preview testing
Always test like a guest, not like an admin.
Forgetting to update changed details
If the door code, check-in procedure, or parking situation changes, update the bot immediately.
FAQ
Do I need AI knowledge to use the product?
No. The most important skill is knowing your property well and entering the right information clearly.
Should I create one bot for all my properties?
Usually no. One bot per property is cleaner and avoids mixed answers.
Can the bot replace me completely?
No. It can reduce repetitive work and answer many common questions, but guests will still sometimes need direct host support.
What is the best first improvement after launch?
Look at real conversations and improve the answers to the most repeated questions.
Simple glossary
Bot
Your guest assistant for one property.
Widget
The chat box guests see on your website.
Knowledge
The information you give the bot so it can answer correctly.
Preview
A testing area where you can try the bot before publishing it live.
CTA
A button or action link, such as contact host or book now.
Publish
Make the bot live and visible to real users.